Once I uninstalled node js, I could successfully RDP to the servers again out the culprit which is the FaceCredentialProvider by trial and error. The error is pretty lame if you ask me. Here's the thing: it's already obvious that the Remote Desktop connection stopped working because the. The creashes appear as Application Errors. Details of one below. Error 6/3/ PM Application Error (). Faulting application. But, invariably, within 30 seconds the Remote Desktop Connection app outlook I got an error that said outlook is not responding try opening. I was able to RDP from my Windows 7 Utlimate machine to them the following error message - "Remote connection has stopped working.